At JM Stocks, we want you to be satisfied with your purchase.
Exchanges are only accepted if:
- The size shipped does not match the size ordered.
- The product arrives damaged.
Important:
- Exchange requests must be submitted within 3 days of delivery.
- The item must be unused and have all original tags attached.
- We do not offer refunds; only exchanges for the same product.
- Photos clearly showing the condition of the product are required. No exchange will be processed without photographic evidence.
- All order-related requests and exchanges must be handled exclusively through email at jmstockspr2022@gmail.com. This is the only email address authorized for processing orders, exchanges, and customer service requests.
To request an exchange, please contact us with your order number and photos of the product.